Frequently Asked Questions
Answers to the questions we're asked most often.
What does Kisma Ventures sell?
Small, practical products for everyday living — household items, home accessories, compact tech accessories and car convenience products.
How do I pay?
Checkout is handled by Shopify's secure checkout. The payment methods available to you are shown there, based on what's enabled in Shopify.
How much is delivery?
Delivery is calculated at checkout from your address and basket. See Delivery Information.
Can I return an item?
Yes — returns are accepted within 14 days of delivery. See Returns and Refunds.
How do I track my order?
Tracking details, where available, are included in your dispatch email. You can also use the Track Order page.
How do I contact you?
Use the Contact Us page to email our support team, and include your order number if your question is about an order.
Can't find what you need? Contact us.